Editorial Team & Case Authors

EDITORIAL TEAM

Editor-in-Chief
Simon Ghosh
St. Xavier's College (Autonomous), Kolkata, India
Current Organization: Verbly Integrated Communications Inc.

Editor
Kevin B. Simon
Institute of Management, Nirma University, Ahmedabad, India
Current Organization: TTEC Inc.

REGULAR CASE AUTHORS

Bhawna Ahuja
Welingkar Institute of Management Development and Research, Mumbai / Jai Hind College, Mumbai (University of Mumbai)
Current Organization: IndraStra Global

Diksha Sinha
MICA, Ahmedabad / NIFT, Kolkata, India
Current Organization: Infosys BPM

Manisha Shrestha, Ph.D
Sikkim University, Gangtok, India
Organization: Infosys BPM

Mansee Bal Bhargava, Ph.D
Erasmus University Rotterdam / University of Cambridge / CEPT Ahmedabad
Current Organization: Carl von Ossietzky, University of Oldenburg, Germany

Ruben Nag
St. Xavier's College (Autonomous), Kolkata, India / Indian Statistical Institute, Kolkata, India
Current Organization: IBM India